Privacy Policy

We collect only the information needed to process orders, respond to enquiries, and improve our service.

• We may store contact details, order history, and basic usage data for business operations.
• We do not sell personal information.
• Access to customer data is limited to authorised team members and service providers who need it to operate the store.
• Order records are retained for as long as we are required to keep them for warranty, servicing and accounting purposes.

Contacting us about your data

To ask what we hold about you, to correct it, or to request deletion, email support@velmontdials.com or call +92 328 4820829. We reply within one working day.